POLZET
GOOGLE PLAY & DATA SAFETY COMPLIANT

Delete Your Polzet Account

You have full ownership of your data. You can request deletion of your Polzet account and all associated personal data at any time either directly in the app or by submitting a web support request.

30-Day Grace Period

Restore your account at any time within 30 days simply by logging back in.

Complete Data Wipe

Profile, polls, votes, comments, and media are permanently purged from active systems.

Web & Email Support

Uninstalled the app? Request deletion by emailing our support team directly.


How to Delete Your Account

You can request account deletion using either of the following methods:

Method 1: In-App Self-Service Deletion (Fastest)

STEP 01

Log In to Polzet

Sign in to your Polzet account on the web platform or mobile application.

STEP 02

Open Settings

Click on your profile avatar or menu, then go to Settings → Account Privacy.

STEP 03

Select Delete Account

Scroll to the Delete Account section and click 'Delete My Account'.

STEP 04

Confirm Your Password

Enter your current account password to securely verify identity and submit the deletion request.

Method 2: Request Deletion via Email (Web / No App Installed)

If you have already uninstalled the Polzet app or are unable to log in, you can request manual deletion by sending an email from your registered email address to our data protection team:

Recipient: support@polzet.com (or contact@polzet.com)

Subject Line: “Delete My Polzet Account and Data”

Details to include: Your registered Polzet username, email address, or phone number used during signup.

Send Deletion Email Request

Account Deletion Timeline & 30-Day Recovery Period

What happens when you request deletion?

1. Immediate Deactivation: Once you confirm the deletion request, your Polzet account is immediately scheduled for deletion. Your profile, polls, and comments are immediately hidden from all other users.

2. 30-Day Recovery Window: You have a 30-day grace period to restore your account. If you change your mind, simply log in to Polzet using your existing credentials within 30 days to cancel deletion and restore your account data.

3. Permanent Purging: After the 30-day recovery window expires, your account and all eligible associated personal data will be permanently and irreversibly deleted from our primary databases.


Data That Will Be Deleted

When your deletion request completes, the following data categories are permanently purged:

Profile & Identity Information

Your username, display name, biography, avatar photo, banner cover image, and account handle.

Account & Login Credentials

Registered email address, linked phone number, password credentials, and third-party authentication tokens (Google/Facebook/Apple).

Posts, Polls & Media Content

All questions asked, poll options created, attached images, videos, and custom poll configurations.

Community Interactions & Voting Activity

All votes submitted across polls, public comments, replies, likes, reactions, and saved/bookmarked posts.

Device & Session Identifiers

Active authentication sessions, device tokens, and push notification subscription data.


Data That May Be Retained

In accordance with privacy regulations and Google Play Data Safety policies, certain minimal records may be retained strictly where justified:

Legal & Regulatory Compliance

Records retained to satisfy applicable legal, statutory, or regulatory compliance mandates and tax laws.

Fraud Prevention & Platform Security

Aggregated security logs and abuse prevention hashes to protect our community against severe harassment or ban evasion.

System Backup Lifecycle

Residual copies in routine encrypted system backups, which are automatically overwritten and purged within standard backup rotation cycles (up to 30 days).


Developer & Compliance Information
Application & Entity

Polzet (Xtenal Technologies)

Ahmedabad, Gujarat, India - 382481

Official Privacy & Support Inquiries

support@polzet.com

Additional contact: contact@polzet.com